Under 18 Students

Under 18 Students

We have special procedures for our younger students here at AEA. We take extra care to make sure that they are happy, safe and enjoying their time both inside and outside of the classroom. Here are some requirements under 18 students and their parents must know about:

  • Pre-Arrival Orientation. AEA will send a welcome message by e-mail
  • Parents/Legal guardians and next of kin’s up-to-date contact details recorded by school
  • Hand-over plan. Written confirmation from a parent or legal guardian is required (plan for handing over the care. e.g. whether the student is going to another school, the student is going back to his/her country, whether he/she is going to travel etc).


Under 18 Accommodation

Under 18 students have 3 options:

  1. Parents/Legal guardians
  2. ICL approved homestay
  3. Designated caregivers

NOTE: Designated caregivers are family or close family friends chosen by the legal guardians of the under 18 year old student. Not chosen by their agents.

They must be approved before they arrive in NZ. If the caregivers do not meet the ICL/AEA standards, the school will place all U18 students with ICL/AEA registered homestays.

The Procedure includes:

  1. Under 18 Pack– This needs to be Under 18 pack which includes:
    – Indemnity
    – Health& Medical disclosure
    – Code of Conduct
    – Hand-over plan
    – Model release
  2. Inspection– The Accommodation and Welfare Officer will visit the home of the designated caregiver to determine that the living conditions are acceptable.
  3. Police Vetting– ICL will carry our Police Vetting of all adults over the age of 18 years living in the household (2 IDs are required)
  • If the designated caregiver is approved, the Accommodation and Welfare Officer will maintain regular communication with the designated caregiver.
  • When the student is in the custody of the designated caregiver, ICL is not responsible for the student’s care (COP2016,26.1.e)


Arrival Orientation

When the parents/legal guardians are already living in NZ or accompanying an under 18 student, they are encouraged to attend the orientation with the student and campus tour.


Regular Meetings with the Accommodation and Welfare Officer

All under 18 students will meet with the Accommodation and Welfare Officer on a regular basis. At these meetings, students can share any and all issues they have regarding accommodation, or their general happiness both in and outside the classroom.


Regular Communication with the Parents/Legal Guardians

The Accommodation and Welfare Officer will contact the parents/legal guardians on a regular basis. The feedback form is sent out by e-mail.


ICL Under 18 Students Pathways

  • ICL Graduate Business School
  • Westlake Boys High School
  • Long Bay College
  • Western Springs College
  • Foundation Course


T.W. from China
“I came to NZ because I got a friend lived in New Zealand. She told me NZ is the best country in the world. (NZ has) beautiful mountain. river, beach and friendly people. I was 14 years old when I arrived and started at a secondary school in Papakura, then I moved to the city. I was a little bit shy when I started at Auckland English Academy, but my teacher helped me a lot. The homestay coordinator also helped my homestay and health problems. I want to say thank you.”
This testimonial was witten on 27/7/2017.

ICL Education Group has safeguards to protect International students’ welfare. We have policies and procedures for students at risk and with special needs. We work with external organizations and community networks;

  • Lifeline Auckland (Suicide Prevention)
  • Problem Gambling Foundation of NZ
  • Mental Health Foundation NZ
  • Epilepsy NZ
  • ADHD Association Inc
  • Raeburn House
  • Asian Family Services
  • Chinese Lifeline
  • Latin American Association

We have partnered with Comprehensive Care and promote “Quit Smoking Programme” funded by NZ, to help students who need assistance in quitting.


AEA recommends two types of accommodation:

– Homestay

– Sharing an apartment



We do our best to find a suitable homestay family for each of our students. The advantages of a homestay are the cultural benefits, the support and comfort of family life and the additional language support. A homestay is an excellent way to learn about New Zealand culture, make friends and practise your English while living in New Zealand. New Zealand families are typically kind, honest and friendly, and they enjoy meeting people from other cultures.

All our homestay families are regularly inspected. The inspector visits the family homes, interviews the family members, and ensures that they are suitable for our students. Students who require accommodation should request their homestay accommodation at least two weeks prior to starting their programme.

The average time for students to commute from homestay to school is about 1 hour – 1.5 hours.

If the school arranges homestay accommodation for you, the minimum period will be four weeks or the full course if shorter. The homestay fee for this period and the placement fee are non-refundable. The School will only book your homestay after receiving your flight details. Once the accommodation is confirmed the placement fee and first month’s accommodation are non refundable.


Homestay means that you will get the following:

  • The chance to speak English every day
  • Two meals a day: breakfast and dinner, with lunch in the weekends
  • Your washing will be done


Help to organise the following:

  • A weekly or monthly bus pass
  • Opening of a bank account
  • Obtaining a library card
  • Getting to school and back for a few days – until you are settled


Homestay families will do their best to give you a ‘home away from home’


You are expected to:

  • Obey the “house rules” set by your homestay parents
  • Discuss these rules with your homestay family and be sure you understand them
  • NOT smoke or drink alcohol unless permission is given
  • Call your homestay family if you are going to be late home
  • Be home by 7.30 pm on weeknights unless your homestay family have agreed to other arrangements
  • Sleep at home on weeknights
  • NOT have visitors to sleep over during the week
  • Check with, and get the agreement of your homestay parents, if you want to ask your friends to sleepover on a weekend
  • NEVER have friends of the opposite sex sleeping in your room
  • Be home by 10.00 pm at weekends if you do not have another prior agreement with your homestay
  • NOT sleep over at a friend’s place, until you have informed your homestay family of your whereabouts and provided a phone number.


When leaving:

You should give two weeks’ notice, before leaving your host family.

If you need to leave your homestay family because of an emergency, you must contact your first language support staff or the Accommodations Officer immediately.


Student Testimonials

I like my new family very much. All members of this family are very friendly -Russia, Female, 30’s

I am feeling good with homestay -Saudi Arabia, Male, 30’s

I think they are very nice! -China, Female, 20’s

My homestay family is very kind to me -Japan, Female, 20’s

Very nice -Columbia, Male, 20’s

They are very kind to me, and the house is really fancy -Japan, Male, 20’s

I think they’re fine. We had a good time together. Thank you for your school and your teacher -China, Female, 20’s

Very nice – China, Male, Under 18

We can often go out to play -China, Female, Under 18

Great homestay service. The family takes a lot of care. Amazing food at home and there are there to ask a question. -Columbia, Male, 10’s

This is the best homestay I’ve ever been before for me -Japan, Female, Under 18


Sharing an apartment or flatting

After a few weeks or months of homestay, you may decide that you can manage on your own or you may decide to share a flat or house with others. You should try and share with people who do NOT speak your language so that you can practise English. Check the cost of rent, food and transport and make sure you can afford to change your living arrangements. The advantage of an apartment is that it can be much closer to school and gives you independence.

If you are a student looking for a rental, it is worth discussing upfront with your prospective landlord where you stand on the topic of a shorter term lease or ending a fixed-term lease early.

Fixed-term tenancy agreements are usually for 6 or 12 months. However, many students only want to rent for the academic year (usually February to November) which can cause issues when they want to end the tenancy early to avoid paying rent over summer when they are not there.

It is important to remember that student tenancies are covered by all the same rules as other tenancies and that all tenants are legally obliged to fulfill the full length of their fixed-term agreement. You can reference the Ending a fixed-term early page on Tenancy Services for more information.

All new tenancies must have a written tenancy agreement – signed by both landlord and tenants – setting our important details including’

  • Full names and contact address
  • Address of the rental property
  • Date tenancy begins – and ends, if it’s for a fixed term
  • Bond to be paid, if any
  • Rent amount and frequency of payments
  • Any chattels provided by the landlord, eg. Furniture or appliances
  • Information about insulation in the ceilings, floors and/or walls.

Any conditions added by the landlord must not be in conflict with the Residential Tenancies Act.

Check out the link for more information


External Accommodation options

There is student accommodation available at The ‘Rocklands Accommodation’: 187 Gillies Avenue, Epsom TEL: 09-630-0845


Short-term accommodation:
Please contact the accommodation provider directly for information on booking, availability and tenancy costs.
(These accommodation options have not been inspected by ICL Education Group to endorse them.)
YWCA: 103 Vincent Street, CBD TEL: 64-09-377-8763
YMCA: Corner Pitt Street & Vincent Street, CBD 09-303-2069
YHA: Auckland City: 18 Liverpool Street, CBD TEL: 09-309-2802
City Lodge: 150 Vincent Street, CBD
The website for finding a flatmate: Trade Me, Flatmate wanted: trademe.co.nz
Useful website: Citizens Advice Bureau – Language connect 



Pastoral Care

The summary of Code of Practice

Auckland English academy has agreed to observe and be bound by the Education (Pastoral Care of International Students) Code of Practice 2016. The Code is available from the NZQA website.



When students from other countries come to study in New Zealand, it is important that those students are well informed, safe, and properly cared for. New Zealand educational providers have an important responsibility for international students’ welfare. This summary provides an overview of ‘The Education (Pastoral Care of International Students) Code of Practice 2016, and provides a procedure that students can follow if they have concerns about their treatment by a New Zealand educational provider or agent of a provider.