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You must have insurance to cover the whole period of your student visa or the whole period of your enrolment if you are not on a student visa. Insurance must meet the requirements of the Education (Pastoral Care of International Students ) Code of Practice 2021.

Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service and can be viewed on their website.

Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health and can be viewed on their website.

The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand. However, you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website.

Medical and travel insurance: International students must have appropriate and current medical and travel insurance while studying in New Zealand. AEA can organize insurance for students, for more details please view this website.

If you have concerns about your educational provider or an agent of the provider, the first thing you must do is contact the principal, the administrator, or another person who has been identified to you as someone that you can approach about complaints at your institution. The Code requires all institutions to have fair and equitable processes before you can take the complaint any further. The Code also establishes NZQA to receive and adjudicate student complaints.

To know more visit NZQA Website.

If you are planning to study for more than three months, you will need a Student Visa. For more information, please check the Immigration New Zealand website.

Two weeks’ notice must be given to book a homestay or student residence. If the School arranges homestay accommodation for you, the minimum period will be four weeks or the full course if shorter. All homestay fees must be paid in full before placement in accommodation. Students who have not paid the homestay fees in full will not be placed in a homestay. The homestay placement fee, homestay fee and the ongoing administration must be paid two weeks in advance. The administration fees and the placement fee for this period are non-refundable. All homestay students must follow the Homestay Rules as set out in the Student Handbook. If the student moves out of the homestay, both the host family and the Schools must receive 2 weeks’ notice of the student’s intention to leave. The balance of the pre-paid homestay fee which remains refunded, minus any costs recoverable by the Schools. If a student goes on an approved holiday and wishes to return to the homestay, 50% of the weekly fee will be charged. Two week’s notice is required before going on holiday.